Frequently Asked Questions
Answers about quotations, product documentation, bulk supply and delivery.
Ordering & quotations
Why are there no prices on the website?
Pricing depends on grade, purity, pack size, quantity and current supply conditions, so we quote each requirement individually rather than publishing a fixed price. Add what you need to your Quote Basket and our team will come back to you with a quotation.
How do I request a quote?
Browse the catalogue and use 'Add to Quote' on any product. Set the quantity, pack size and grade you need, add a note if there is anything specific, then open your Quote Basket and submit everything in one request. You can also call us or send your requirement by email or WhatsApp.
Can I request several products in one go?
Yes. The Quote Basket is designed for exactly that — add as many products as you need, each with its own quantity and specification, and send them as a single combined quotation request.
What if the product I need isn't listed?
We supply a far wider range than the catalogue shows. Describe what you need in the message field of the quote request, or contact us directly, and we will source it for you.
Can I place an order by phone or in person?
Yes. Orders can be placed online, via phone, or in person. Call 051-5552337 or 0333-5552337, or visit our store at H-307/4 Alam Khan Rd, Aryaa Mohalla, Naya Mohalla, Rawalpindi.
How is payment handled?
Payment is arranged directly with our team once your quotation is confirmed. Multiple payment methods are available to ensure a smooth transaction process. No payment is taken through this website.
Products & documentation
Do you provide Material Safety Data Sheets?
Yes. Material Safety Data Sheets (MSDS) are provided with all chemical products. Our team also provides expert guidance on handling, storage and disposal of hazardous materials.
Can I get a Certificate of Analysis or technical datasheet?
Include the product name and grade in your quote request and we will supply the relevant documentation along with the quotation. Where documents are already loaded for a product, they appear on that product's page.
How do you assure product quality?
We carry out rigorous testing of all products before distribution and source from ISO-certified manufacturers to maintain industry compliance, in line with Good Manufacturing Practices (GMP) and ASTM standards.
Do you supply high-purity and research-grade materials?
Yes — HPLC solvents for analytical applications, research-grade chemicals for laboratories and industrial R&D, and 99.999% pure metals for advanced research applications.
Bulk supply & delivery
Do you supply in bulk?
Yes. We offer bulk purchasing and customized packaging options, and supply bulk chemicals for a wide range of industrial applications. Mention your expected volume in the quote request so we can quote accordingly.
How long does delivery take?
Lead time depends on the product, grade and pack size, and whether the item is in stock, available on request or made to order. The expected lead time for your requirement is confirmed in your quotation.
Why are your prices competitive?
We import all our products directly from leading manufacturers worldwide and handle custom clearance and duties through our sister company, Trade Wheel. This eliminates middlemen costs, so our customers get the best quality at the most competitive prices.
Who do you supply?
Educational institutions, research laboratories, healthcare and medical facilities, and industrial and manufacturing units. Each industry has unique requirements, which is why we offer customized solutions and bulk supply options.
Still have a question?
Our expert team is available for any enquiries, returns or safety guidelines.
Need a quotation for your laboratory or plant?
Send us your requirement — product, grade, pack size and quantity — and our team will get back to you with a quotation. We offer customized solutions and bulk supply options.