Privacy Policy

1. Who we are

Sohail Chemical & Scientific Stores, H-307/4 Alam Khan Rd, Aryaa Mohalla, Naya Mohalla, Rawalpindi, operates this website. If you have any question about this policy or about your information, contact us at sohailscientificstore@gmail.com.

2. Information we collect

We only collect information you choose to give us, plus the minimum technical data needed to run the website.

• Quote requests: your name, company or institution, email address, phone or WhatsApp number, city, address, preferred contact method, the products and quantities you requested, and any notes you add.
• Contact messages: your name, company, email address, phone number, subject and message.
• Accounts: if you create an account, your name, email address and an encrypted password.
• Technical data: standard server logs and the information your browser sends with each request, used to keep the site secure and working.

3. How we use your information

We do not sell your information, and we do not use it for advertising.

• To prepare and send you a quotation, and to answer your enquiry.
• To contact you about your request using the method you selected.
• To keep a record of quotation requests for our sales team.
• To protect the website against spam and abuse.

4. Storage in your browser

Your Quote Basket is stored in your own browser using local storage so it survives a page refresh. It stays on your device and is only sent to us when you submit the quote request.

If you sign in, a session cookie is used to keep you signed in. It is required for the site to work and is not used for tracking.

5. Sharing

Your information is handled by our own team. We share it with third parties only where necessary to run the service — for example the email provider that delivers your quotation, or the hosting provider that runs this website — and where we are required to do so by law.

6. Retention

We keep quotation requests and contact messages for as long as we need them for our business records and to serve you. If you would like your information removed, contact us and we will do so where we are not required to keep it.

7. Security

Access to quotation records is restricted to authorised staff through a password-protected admin panel, and account passwords are stored encrypted. No online service can be completely secure, but we take reasonable steps to protect your information.

8. Your choices

To make any of these requests, email sohailscientificstore@gmail.com.

• You can ask us what information we hold about you.
• You can ask us to correct information that is wrong.
• You can ask us to delete your information where we are not required to keep it.
• You can ask us to stop contacting you at any time.

9. External links

This website links to third-party services such as Google Maps and WhatsApp. Those services have their own privacy policies, which we do not control.

10. Changes to this policy

We may update this policy from time to time. The version published on this page is the one that applies.